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Pipedrive

Pipedrive

AI-powered sales CRM built for small teams to close more deals

$14/mo essential ✓ Strong Consensus Visit Website ↗

Score Breakdown

8.4
8.7
8.7
Contact Management 8.7
8.6 8.7 8.8
Pipeline Visibility 9.3
9.2 9.3 9.5
Lead Scoring 8.5
8.3 8.5 8.6
Reporting Depth 8.4
8.2 8.4 8.5
Email Integration 8.5
8.5 8.6 8.5
Mobile Access 8.6
8.4 8.5 8.8

Judge Opinions

Claude Opus 8.4

"Pipedrive remains the most intuitive sales CRM for small teams, with its visual pipeline making deal tracking effortless and the AI Sales Assistant analyzing patterns to flag at-risk deals and suggest next actions. Add-ons like LeadBooster starting at $32.50/mo can quickly push the total cost beyond the $14/mo Essential plan entry point, and the AI capabilities remain in beta with limited predictive depth compared to enterprise-grade CRM intelligence."

+ Visual pipeline interface is the most intuitive deal-tracking experience of any sales CRM on the market
+ AI Sales Assistant analyzes pipeline patterns to flag idle deals and suggest prioritized next actions
+ Affordable Essential plan at $14/mo per user provides a genuine entry point for small sales teams
+ Strong email integration with tracking, templates, and automated follow-up sequences
+ Five pricing tiers from Essential to Enterprise provide clear upgrade paths as teams grow
- Add-ons like LeadBooster ($32.50/mo) and Web Visitors can quickly push costs well beyond the base plan
- AI Sales Assistant is still in beta with limited predictive capabilities compared to enterprise-grade tools
- Marketing automation is limited, requiring external tools for comprehensive inbound marketing workflows
- No free plan — only a 14-day trial, which is insufficient to evaluate CRM fit for complex sales processes
GPT-5.2 8.7

"Pipedrive centers everything around a visual sales pipeline, making it easy to track deals, next steps, and activity without getting lost in settings. The AI assistant and reminders are helpful for prioritization, but deeper marketing and service workflows may require add-ons."

+ Simple drag-and-drop deal management that teams adopt quickly
+ AI Sales Assistant proactively identifies opportunities and risks
+ Excellent mobile app for managing deals on the go
+ 400+ integrations with popular business tools
- Lacks built-in marketing automation and helpdesk features
- Advanced features like AI email summaries require higher plans
- Contact and company data enrichment is limited
Gemini 3 8.7

"Pipedrive (2026) stays true to its core mission: helping salespeople close deals. Its AI Sales Assistant is a subtle but effective co-pilot that prioritizes the right actions, ensuring that automation supports the human relationship rather than replacing it."

+ Best-in-class visual pipeline management is still undefeated
+ AI Sales Assistant provides genuinely useful 'next best action' nudges
+ Smart Docs with AI opportunity alerts streamlines proposal management
+ Rock-solid mobile app for field sales
- Marketing automation is still weak compared to HubSpot
- Advanced AI features are gated behind higher-tier plans
- Reporting can feel limited without expensive add-ons

/// RECOMMENDED_USE_CASE

"Entrepreneurs and small sales teams wanting an intuitive AI-powered CRM focused on closing deals"

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